Introduction

This project focuses on the development of a SaaS-based Digital Menu Platform designed for restaurants and cafes with multi-store operations. The platform allows business owners to manage menus, pricing, and orders online, while customers can browse digital menus, place orders, and complete payments seamlessly.

Key Features

• Multi-Store Management: Centralized admin dashboard to manage multiple stores under a single account, each with independent menus and orders.
• Menu & Item CRUD: Full management of menu categories and items, including images, prices, and descriptions.
• Order Management: Real-time order tracking with status updates and notifications.
• Payment Integration: Secure and seamless checkout using the Midtrans payment gateway.
• Filament Admin Panel: User-friendly backend for managing stores, menus, users, and orders.
• User Roles & Permissions: Role-based access control for admin, store manager, and cashier.
• Responsive Design: Mobile-optimized interface for customers and store staff.
• Analytics & Reports: Sales summaries, popular menu items, and order history per store.

Technical Insights

• Backend Architecture: Built using Laravel 12 with a structured MVC approach and robust API endpoints.
• Admin Management: Utilized Filament to accelerate development of admin panels for store and menu management.
• Database Design: Designed MySQL 8 schemas to support multi-store separation, transactional integrity, and scalability.
• Payment System: Integrated Midtrans for multiple payment methods with secure transaction handling.
• Frontend Development: Used Blade templates and Tailwind CSS to create reusable, responsive UI components.

Challenges and Solutions

• Multi-Store Data Separation: Carefully designed database relationships and role-based access control to ensure each store operates independently.
• Real-Time Order & Payment Updates: Implemented webhook handling and transaction verification to sync order status with Midtrans.
• Maintainability: Built a modular menu management system to allow stores to customize categories, items, and promotions with minimal coupling.

Outcome

The SaaS Digital Menu Multi-Store Platform successfully enables restaurants and cafes to manage multiple stores online with centralized control. It improves order accuracy, enhances customer convenience, and streamlines payment processes.
The system is scalable, supports business expansion, and provides a professional, responsive interface for both customers and store staff, serving as a strong foundation for future feature development.